Residential
Help & FAQ's
Here at Aaron Fencing we are regularly asked a number of questions relating to our products and services. To help you find the answer to some of these questions quickly and efficiently we have listed below some questions which we are often asked, to find the answer just click on the question. If you can't find what you are looking for then contact us directly by using the 'Contact Us' tab at the top of this site.
Our Products
Q. What sort of timber do you use in your fencing products?
Q. Are your products pressure treated?
Q. What security fencing options do you offer?
Q. Can your gates be automated?
Our Prices
Q. Do you have a catalogue or brochure?
Q. Do your prices include V.A.T?
Q. Do your prices include delivery?
Placing An Order
Q. How can I place an order?
Q. How can I pay?
Q. How can I see your products before deciding to buy?
Q. How do I open an Approved Trading Account?
Our Delivery Service
Q. How will you deliver my order?
Q. How long after I place my order can I expect delivery?
Q. Do I have to be in when you deliver?
Our Installation Service
Q. Can I have my order installed by Aaron Fencing?
Q. How much will it cost to have a fence installed?
Q. Do you come out to my site to measure?
Q. Can you repair my fence?
Q. How long do your teams take to install a fence?
Q. If I accept your quote for installing my fence, what happens next?
Q. Can you help me if I wish to do my own Installation?
Q. What sort of timber do you use in your fencing products?
A. At Aaron we use mainly softwood for strength, weather resistance and good weight bearing ability. We use only high quality softwood timber from sustainable sources. We only select timber that is suitable for purpose and durable, however it must be stressed that wood is a natural product and will include characteristics which are not flaws but part of its beauty, for instance:
KNOTS - Knots are a naturally occurring feature of timber that are present where branches have been cut from the tree before it's peeled and sawn. Knots should be expected on the finished product but we do try to minimise their presence on highly visible parts.
SWELLING AND SHRINKAGE - Timber swells in moist humid conditions and shrinks in dry arid conditions. This effectively changes the volume of the timber and the parts closest to the surface will dry out quicker than the centre. This can cause splitting as the timber dries out in hot weather and in wetter weather these splits may reduce or "heal". These changes in the structure of the timber may also cause it to twist or distort which is, of course, impossible to predict in manufacture but will have no effect on the structural integrity of the finished piece.
RESIN - Resin is a naturally occurring substance in softwoods and as the wood dries it may rise to the surface. If undesirable it can be removed with a cloth soaked in turpentine or left to harden and removed with a scraper.
VARIATION IN COLOUR - No two trees are alike and this means that variations in grain density will cause the wood to be more or less absorbent; this in turn affects the way the preservative is absorbed by the wood which will accordingly be lighter or darker. These colour differences will become less pronounced as the timber is exposed to the weather but a consistent flat colour without variation will never be achieved.
SPOTTING OR MOULDY LOOKING AREAS - Occasionally small green or white spots rise to the surface of pressure treated timber. These are specks of resin that have been dyed by the preservation treatment. They are not detrimental and can usually be cleaned off with a damp cloth.
Back to 'Our Product' questions
Q. Are your products pressure treated?
A. Our timber products are all pressure treated to provide protection against wood boring insects and all types of rot and do not need painting at installation. As with any timber product it is advisable to treat our products annually to extend its lifespan. It is also advisable to use a gravel board with your panels and to ensure compost heaps and rubbish etc are not leant up against your fence, shed or binstore.
When it is time to treat your fence or if you wish to change the colour to blend in with your desired garden scheme, our advice is to always buy the best quality timber treatment, and ensure you read the manufacturers instructions.
Back to 'Our Product' questions
Q. What security fencing options do you offer?
A. We offer a full range of security options including Palisade, Chain Link etc. All our fences and gates are made to the highest specification and are available in various colour options. Our specialised installation teams have installed in some highly sensitive and prestigious sites all over the UK.
Back to 'Our Product' questions
Q. Can your gates be automated?
A. Yes, we offer a full range of entry systems for all our gates and a specialised team of installers will fit them for you. For more info or advice please call us on 01582 665779
Back to 'Our Product' questions
Q. Do you have a catalogue or brochure?
A. In the interests of doing our bit for the environment, our product catalogue is listed on-line. We also have some buying guides for our most popular products available in pdf format. These are available to download to your PC. If you would like to print them you can but please pick the necessary pages and think before you print.
If you need an item not listed on our website, then call us on 01582 665779 and we will do our best to locate it for you.
Back to 'Our Prices' questions
Q. Do your prices include V.A.T?
A. Yes, VAT at the current rate of 17.5% is included. Our delivery charge will be automatically added to your order at the checkout stage.
Back to 'Our Prices' questions
Q. Do your prices include delivery?
A. No, delivery is charged at the checkout. Our standard charge is £50.00
However if you are in hurry for your product please ring us on 01582 665779 and we can advise you of any additional costs for 24 hour or 48 hour deliveries.
Back to 'Our Prices' questions
Q. How can I place an order?
A. You can order on-line by using the links within our website. Our website contains many useful hints & tips on how to work out your requirements, but if you would like any further advice, please contact our sales team - Tel: 01582 665779 or Fax: 07006019630 or Email: info@aaronfencing.co.uk
Back to 'Placing An Order' questions
Q. How can I pay?
A. You can pay easily on-line by using the checkout. We accept all major credit cards except American Express, paypal, cash & BACS (on-line bank transfers). We prefer not to accept cheques.
Back to 'Placing An Order' questions
Q. How can I see your products before deciding to buy?
A. Our business is an online shop so our products are for viewing online. However we are currently partnering with a local garden centre, so it is possible to view some of our products at the Dingley Dell, Toddington Road, Westoning, Bedfordshire MK45 5AH
Back to 'Placing An Order' questions
Q. How do I open an Approved Trading Account?
A. To apply for a Trading Account please download our Account Application form from here :
Application for Credit Account - Forms should be completed and posted back to our head office:
Aaron Fencing
7 Station Road
Dunstable
Beds
LU5 4HS
Back to 'Placing An Order' questions
Q. How will you deliver my order?
A. We have several options available. Depending on your location and the size of your order we may use one of our own vehicles and delivery drivers. We may also use a third party courier to try and keep road miles and delivery costs to a minimum.
We can also offer Express deliveries, but please note that there are size restrictions and extra delivery charges involved, so please speak to us about this option first by calling 01582 665779
Back to 'Our Delivery Service' questions
Q. How long after I place my order can I expect delivery?
A. Under normal circumstances, delivery is usually within 3-5 working days of the date of your order. During peak season and over Bank Holiday weekends delivery times may be slightly increased. Delivery times can also depend on the products you have chosen, as some of them are made to order and may take time to manufacture, but we can give an estimated delivery time upon request. For all gate orders please allow a minimum of 7-10 working days. Products that are powder coated or made bespoke for a customer may take up to three weeks. If you need your order for a specific date, please feel free to contact us to check on our current lead times.
Back to 'Our Delivery Service' questions
Q. Do I have to be in when you deliver?
A. No small orders can be left without signature. If you are happy for us to leave your goods you do not need to be there to receive the delivery. Simply e-mail us to authorise that you are happy for the goods to be left without signature and that you accept liability for them.
Once the goods have been delivered all liabilities will pass to you
However, if your goods are of a large value or quantity you will need to be present for the delivery.
Back to 'Our Delivery Service' questions
Q. Can I have my order installed by Aaron Fencing?
A. Yes, we have teams covering the majority of the UK. For more information about our Installation Service please click here , or call us on 01582 665779
Back to 'Our Installation Service' questions
Q. How much will it cost to have a fence installed?
A. Initially we will discuss your project with you to assess the quantity of fencing required, and gain an idea of the size and layout of your site. This will enable us to produce an estimate. If you then decide to go ahead with the installation, we will visit your site, confirm all the details, and produce a final quotation.
Back to 'Our Installation Service' questions
Q. Do you come out to my site to measure?
A. If we are installing your fence we will visit your site to measure up, agree the finer details with you and prepare a final quotation.
Back to 'Our Installation Service' questions
Q. Can you repair my fence?
A. Yes we undertake repairs to existing fencing and will be happy to provide a quotation to do this, or to replace old or damaged fences with new fencing. We can also supply temporary fencing if you need to secure an area while awaiting repairs.
Back to 'Our Installation Service' questions
Q. How long do your teams take to install a fence?
A. Installation times can vary depending on the complexity of the job, the time of year, and the type of fencing we are erecting. For an estimate of our current lead times then please give us a call on 01582 665779.
Back to 'Our Installation Service' questions
Q. If I accept your quote for installing my fence, what happens next?
A. We ask for a deposit from you at this stage. This deposit normally covers the cost of the materials. We accept cash, cheques, BACS (on-line bank transfers) paypal, and most major credit cards. We expect the balance to be paid upon completion of the job.
Back to 'Our Installation Service' questions
Q. Can you help me if I wish to do my own Installation?
A. There are installation instructions available on our website, which you can download as a pdf file. Alternatively give us a call on 01582 665779.
Back to 'Our Installation Service' questions
Here at Aaron Fencing we are regularly asked a number of questions relating to our products and services. To help you find the answer to some of these questions quickly and efficiently we have listed below some questions which we are often asked, to find the answer just click on the question. If you can't find what you are looking for then contact us directly by using the 'Contact Us' tab at the top of this site.
Our Products
Q. What sort of timber do you use in your fencing products?
Q. Are your products pressure treated?
Q. What security fencing options do you offer?
Q. Can your gates be automated?
Our Prices
Q. Do you have a catalogue or brochure?
Q. Do your prices include V.A.T?
Q. Do your prices include delivery?
Placing An Order
Q. How can I place an order?
Q. How can I pay?
Q. How can I see your products before deciding to buy?
Q. How do I open an Approved Trading Account?
Our Delivery Service
Q. How will you deliver my order?
Q. How long after I place my order can I expect delivery?
Q. Do I have to be in when you deliver?
Our Installation Service
Q. Can I have my order installed by Aaron Fencing?
Q. How much will it cost to have a fence installed?
Q. Do you come out to my site to measure?
Q. Can you repair my fence?
Q. How long do your teams take to install a fence?
Q. If I accept your quote for installing my fence, what happens next?
Q. Can you help me if I wish to do my own Installation?
Q. What sort of timber do you use in your fencing products?
A. At Aaron we use mainly softwood for strength, weather resistance and good weight bearing ability. We use only high quality softwood timber from sustainable sources. We only select timber that is suitable for purpose and durable, however it must be stressed that wood is a natural product and will include characteristics which are not flaws but part of its beauty, for instance:
KNOTS - Knots are a naturally occurring feature of timber that are present where branches have been cut from the tree before it's peeled and sawn. Knots should be expected on the finished product but we do try to minimise their presence on highly visible parts.
SWELLING AND SHRINKAGE - Timber swells in moist humid conditions and shrinks in dry arid conditions. This effectively changes the volume of the timber and the parts closest to the surface will dry out quicker than the centre. This can cause splitting as the timber dries out in hot weather and in wetter weather these splits may reduce or "heal". These changes in the structure of the timber may also cause it to twist or distort which is, of course, impossible to predict in manufacture but will have no effect on the structural integrity of the finished piece.
RESIN - Resin is a naturally occurring substance in softwoods and as the wood dries it may rise to the surface. If undesirable it can be removed with a cloth soaked in turpentine or left to harden and removed with a scraper.
VARIATION IN COLOUR - No two trees are alike and this means that variations in grain density will cause the wood to be more or less absorbent; this in turn affects the way the preservative is absorbed by the wood which will accordingly be lighter or darker. These colour differences will become less pronounced as the timber is exposed to the weather but a consistent flat colour without variation will never be achieved.
SPOTTING OR MOULDY LOOKING AREAS - Occasionally small green or white spots rise to the surface of pressure treated timber. These are specks of resin that have been dyed by the preservation treatment. They are not detrimental and can usually be cleaned off with a damp cloth.
Back to 'Our Product' questions
Q. Are your products pressure treated?
A. Our timber products are all pressure treated to provide protection against wood boring insects and all types of rot and do not need painting at installation. As with any timber product it is advisable to treat our products annually to extend its lifespan. It is also advisable to use a gravel board with your panels and to ensure compost heaps and rubbish etc are not leant up against your fence, shed or binstore.
When it is time to treat your fence or if you wish to change the colour to blend in with your desired garden scheme, our advice is to always buy the best quality timber treatment, and ensure you read the manufacturers instructions.
Back to 'Our Product' questions
Q. What security fencing options do you offer?
A. We offer a full range of security options including Palisade, Chain Link etc. All our fences and gates are made to the highest specification and are available in various colour options. Our specialised installation teams have installed in some highly sensitive and prestigious sites all over the UK.
Back to 'Our Product' questions
Q. Can your gates be automated?
A. Yes, we offer a full range of entry systems for all our gates and a specialised team of installers will fit them for you. For more info or advice please call us on 01582 665779
Back to 'Our Product' questions
Q. Do you have a catalogue or brochure?
A. In the interests of doing our bit for the environment, our product catalogue is listed on-line. We also have some buying guides for our most popular products available in pdf format. These are available to download to your PC. If you would like to print them you can but please pick the necessary pages and think before you print.
If you need an item not listed on our website, then call us on 01582 665779 and we will do our best to locate it for you.
Back to 'Our Prices' questions
Q. Do your prices include V.A.T?
A. Yes, VAT at the current rate of 17.5% is included. Our delivery charge will be automatically added to your order at the checkout stage.
Back to 'Our Prices' questions
Q. Do your prices include delivery?
A. No, delivery is charged at the checkout. Our standard charge is £50.00
However if you are in hurry for your product please ring us on 01582 665779 and we can advise you of any additional costs for 24 hour or 48 hour deliveries.
Back to 'Our Prices' questions
Q. How can I place an order?
A. You can order on-line by using the links within our website. Our website contains many useful hints & tips on how to work out your requirements, but if you would like any further advice, please contact our sales team - Tel: 01582 665779 or Fax: 07006019630 or Email: info@aaronfencing.co.uk
Back to 'Placing An Order' questions
Q. How can I pay?
A. You can pay easily on-line by using the checkout. We accept all major credit cards except American Express, paypal, cash & BACS (on-line bank transfers). We prefer not to accept cheques.
Back to 'Placing An Order' questions
Q. How can I see your products before deciding to buy?
A. Our business is an online shop so our products are for viewing online. However we are currently partnering with a local garden centre, so it is possible to view some of our products at the Dingley Dell, Toddington Road, Westoning, Bedfordshire MK45 5AH
Back to 'Placing An Order' questions
Q. How do I open an Approved Trading Account?
A. To apply for a Trading Account please download our Account Application form from here :
Application for Credit Account - Forms should be completed and posted back to our head office:
Aaron Fencing
7 Station Road
Dunstable
Beds
LU5 4HS
Back to 'Placing An Order' questions
Q. How will you deliver my order?
A. We have several options available. Depending on your location and the size of your order we may use one of our own vehicles and delivery drivers. We may also use a third party courier to try and keep road miles and delivery costs to a minimum.
We can also offer Express deliveries, but please note that there are size restrictions and extra delivery charges involved, so please speak to us about this option first by calling 01582 665779
Back to 'Our Delivery Service' questions
Q. How long after I place my order can I expect delivery?
A. Under normal circumstances, delivery is usually within 3-5 working days of the date of your order. During peak season and over Bank Holiday weekends delivery times may be slightly increased. Delivery times can also depend on the products you have chosen, as some of them are made to order and may take time to manufacture, but we can give an estimated delivery time upon request. For all gate orders please allow a minimum of 7-10 working days. Products that are powder coated or made bespoke for a customer may take up to three weeks. If you need your order for a specific date, please feel free to contact us to check on our current lead times.
Back to 'Our Delivery Service' questions
Q. Do I have to be in when you deliver?
A. No small orders can be left without signature. If you are happy for us to leave your goods you do not need to be there to receive the delivery. Simply e-mail us to authorise that you are happy for the goods to be left without signature and that you accept liability for them.
Once the goods have been delivered all liabilities will pass to you
However, if your goods are of a large value or quantity you will need to be present for the delivery.
Back to 'Our Delivery Service' questions
Q. Can I have my order installed by Aaron Fencing?
A. Yes, we have teams covering the majority of the UK. For more information about our Installation Service please click here , or call us on 01582 665779
Back to 'Our Installation Service' questions
Q. How much will it cost to have a fence installed?
A. Initially we will discuss your project with you to assess the quantity of fencing required, and gain an idea of the size and layout of your site. This will enable us to produce an estimate. If you then decide to go ahead with the installation, we will visit your site, confirm all the details, and produce a final quotation.
Back to 'Our Installation Service' questions
Q. Do you come out to my site to measure?
A. If we are installing your fence we will visit your site to measure up, agree the finer details with you and prepare a final quotation.
Back to 'Our Installation Service' questions
Q. Can you repair my fence?
A. Yes we undertake repairs to existing fencing and will be happy to provide a quotation to do this, or to replace old or damaged fences with new fencing. We can also supply temporary fencing if you need to secure an area while awaiting repairs.
Back to 'Our Installation Service' questions
Q. How long do your teams take to install a fence?
A. Installation times can vary depending on the complexity of the job, the time of year, and the type of fencing we are erecting. For an estimate of our current lead times then please give us a call on 01582 665779.
Back to 'Our Installation Service' questions
Q. If I accept your quote for installing my fence, what happens next?
A. We ask for a deposit from you at this stage. This deposit normally covers the cost of the materials. We accept cash, cheques, BACS (on-line bank transfers) paypal, and most major credit cards. We expect the balance to be paid upon completion of the job.
Back to 'Our Installation Service' questions
Q. Can you help me if I wish to do my own Installation?
A. There are installation instructions available on our website, which you can download as a pdf file. Alternatively give us a call on 01582 665779.
Back to 'Our Installation Service' questions
SHOP ONLINE
At Aaron we have got a great range of highest-quality products at the best possible prices and we deliver to the majority of mainland addresses in the UK. Below are some of our most popular product categories - click the links to see the full range
We can provide you with a complete, bespoke service, from new installations to repairs. We have teams of trained fitters with a vast amount of experience in ensuring a perfect installation with a
service that is second to none. If you don’t want to install your fencing, gates, sheds or decking yourself then give us a call.
service that is second to none. If you don’t want to install your fencing, gates, sheds or decking yourself then give us a call.
"Aaron Fencing have recently completed work on two of our developments. On each occasion I have dealt with Aaron Fencing I have found them to be both professional and competent and would have no hesitation using them for future developments"
BUGLER DEVELOPMENTS LTD
BUGLER DEVELOPMENTS LTD